Friday, April 1, 2011

Questions from House Captain Conference Call

Here's a list of questions we covered in the House Captain Conference Call today.  Also check out the following post regarding "next steps" that we covered in the call as well.

What if we don't have the tools we need?  
First, check with your volunteers to see if anyone has what you're looking for.  You can easily contact your volunteers by using the link provided below.  If none of your volunteers have what you need, then check with us.  And lastly, you may need to rent the tool.

Where can we rent tools needed?
We have an account with A Tool Shed  and you can rent tools there, if needed.  They donate the rental of some tools; others are rented with a discount.

What does Rebuilding Together supply?  What do House Captains purchase?
Rebuilding Together supplies the following:  Appliances, flooring, accessibility items (grab bars, toilet seat risers, etc.)--if you requested them on your survey.  (See pages 12-13 in your handbook.) We also provide Paint and Paint Kits--if you indicated you are painting on your survey--and a House Kit.  (See Appendix F for list of what comes in the kits.)

House Captains are responsible for purchasing anything else needed using the credit cards we'll send to you.

What if I have to make a change to my Online Project Scope after I've submitted it?
Please email me and let me know of the change.  If it's something we need to change on our end, I'll let you know whether or not we can make the change.


What does my budget cover?
Your budget covers whatever you purchase plus appliances, flooring, and accessibility items you get from us.  (See Appendix G for price list.)  It does not include paint and paint kits.

How can I find out who has volunteered for my project? When can I find out who my Volunteer Coordinator (VC) and Resource Coordinator (RC) are?
If you are with a sponsoring group or community group, you most likely already know who your Volunteer and Resource Coordinators are.  For those of you who are independent House Captains, we will be matching volunteers as well as VCs and RCs with you in the next week of so.  We'll do an email introduction.  If you know what group your volunteers are coming from, then you can check the following link to see who has volunteered for your project:

http://rebuildingtogether.civicore.com/HouseCaptains/index.cfm?Affiliate_ID=18

Find your group in the drop down menu, and your volunteers who've signed up online will appear. Click on the "Volunteer Skill Form" and an excel spreadsheet will open with all volunteers listed along with their skills. This can be very useful as you begin to plan your workday. You can also click on "Show list of Emails" and a list of all emails will come up that can be copied and easily used to send an email to all who've signed up.

How do I find out if my house is being scraped prior to Rebuilding Day?
We indicated what we knew about this on your Online Project Scope.  Our AmeriCorps member, Nicole Mueller, should be contacting your to let you know the plan for scraping your house--both before the work is done and after.

How do the paint colors for the exterior painting get determined?
We will have paint samples at the Homeowner Orientations the first week in April.  We'll be asking homeowners to select colors at that time.

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